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FREQUENTLY ASKED QUESTIONS
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How big is the bed? What size is the mattressThe footprint for the zPodsâ„¢ Gen 2 Single Bed is 7.25 feet long, 4.25 feet wide, and 4.25 feet tall. The footprint for the zPodsâ„¢ Gen 2 Double is 7.25 feet long, 4.25 feet wide, and 7.8 feet tall. Each bed space fits a standard twin size mattress with maximum dimensions being 43 inches wide and 78 inches long.
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What is the weight capacity?The bed can handle up to 300 pounds per bunk.
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Will my child get trapped inside?The doors do not have a locking mechanism. If the child impedes the door from opening by leaning up against it or blocking the track, the doors can be removed within seconds by lifting, tilting, and pulling them out.
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Will my child get enough air?The pod is not airtight and has four fans that work through holes in the structure for ventilation—two blowing in, two blowing out. With added HEPA filters (optional), this means the child is always being provided with fresh, clean air.
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Is the bed soundproof?The bed is not entirely soundproof, but it does reduce and muffle sound substantially when the doors are properly installed and closed. With the Bluetooth speakers, users are able to pipe in white noise or other soothing sounds to further reduce noise from outside. The only way to make the bed entirely soundproof is to make it air-proof as well, but we've opted for airflow for safety purposes.
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What is the bed made out of?Every zPod is made from a thick, durable, molded plastic (resin). It is manufactured with the highest quality standards here in the USA by our partner LINDAR corporation in Baxter, Minnesota.
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Will my insurance or Medicaid cover a zPods® bed?We are diligently pursuing coverage through Medicaid, health insurance, and state agencies. It's a long process, but we're determined to make our beds as accessible as possible. We've succeeded to some degree with state programs in CA, KS, MA, MN, MO, and OH and are closing in on several other states. As for insurance coverage, it’s difficult to say how successful our efforts will be before we’ve done clinical trials (which is something we're DEFINITELY working on). If you'd like to be a part of getting the bed funded in your state, please let us know. Every success that we've achieved with getting the beds covered has been because of hard-working parents like you.
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Does it come with a television? How do I install one?We will sell you a television separately, if desired. Recommended screen size ranges from 18 to 28 inches. Please contact us for installation instructions and troubleshooting.
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Can I get it the bed in different colors?Although our current model variations are mostly limited to the stickers our child have decorated their beds with, we will soon have some more choices on door colors. Stay tuned for updates!
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How do I clean the pod?We recommend removing the doors first for easy access to the interior. We find it easiest to start by vacuuming out bits of things the kids inevitably sneak into their beds (e.g., cookie crumbs, crayons, etc.). If surfaces need further treatment, you can use baby wipes, a general surface cleaner, or a melamine foam scrubby. Glass cleaner on the mirror works well. Overall, the bed easy to keep clean.
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What if it doesn’t work out for me?We have a 100 day cash-back guarantee. Click on the link at the top of the page to learn more.
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How many fans come in the zPods Gen 2 Single Bed?2 fans.
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How many fans come in the zPods Gen 2 Double Bed?4 fans. 2 fans on the bottom bunk and 2 fans on the top bunk.
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Is a zPod fire resistant?zPods has completed and passed the UL 94HB Rating Test. The 94HB rating is deemed acceptable for enclosures or decorative parts of portable, attended, intermittent-duty, household-use appliances. Materials that successfully pass any of the V or VTM tests are generally approved by UL for applications requiring 94HB.
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I bought 2 Single Beds instead of a zPods Double Bed, can I stack them?Yes, you can stack 2 Single Beds to make a Double, but you will have to order a ladder, separately.
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What is the weight and dimensions of the ladder?The ladder dimensions when shipped weighs 23 lbs and the dimensions are 64inches x 26inches x 10inches.
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How long does it take to receive the product, from order to delivery?We deliver within 3-7 days.
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