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FREQUENTLY ASKED QUESTIONS

  • How is the Gen 2 zPods® bed better than the original bed zPods® started with?
    We love the Gen 1 bed and are grateful for the vision it helped us cultivate for the future of zPods® and sleep technology. In our experience, the Gen 1 beds were very difficult to assemble and had components that were easily damaged in the shipping process. We decided to make changes based on customer feedback and what we were seeing for ourselves with our own children, including the following: • Conversion to an entirely plastic structure (high-density polyethylene) to reduce the weight while making parts less likely to break and easier to replace with our five-year warranty • Less resistance or more "give" in the plastic in order to protect children from harming themselves, especially for children with seizures • Redesign of the sliding doors to ensure they would not jam and possibly entrap the occupant and to make it possible for them to be removed entirely within seconds for ease of cleaning and making the bed • Overhaul of the design to reduce the complexity of the assembly process, thereby taking a project that used to take three to four hours of time and making it require only 20 to 30 minutes • Reduction in the number of cracks and openings in the design that children were losing food, toys, and other objects in • Removal of the ceiling panel with the lights embedded inside, which was flimsy and easily damaged either while shipping or by children pulling down on the panel • Manufacturing of the bed in the USA to allow for greater quality control • Bluetooth speakers so that occupants can listen to white noise or other soothing tracks • More colors to choose from for the lighting We will continue to introduce improvements to the bed as we receive more feedback. And the best part of all is that the new modular design enables parents to implement upgrades with minimal effort as we introduce them.
  • How big is the bed? What size mattress inside?
    The footprint for the zPods™ Gen 2 Single is 7.25 feet long, 4.25 feet wide, and 4.25 feet tall. The footprint for the zPods™ Gen 2 Double is 7.25 feet long, 4.25 feet wide, and 7.8 feet tall. Each bed space fits a standard twin size mattress with maximum dimensions being 43 inches wide and 78 inches long.
  • What is the weight capacity?
    The bed can handle up to 300 pounds per bunk.
  • Will my child get trapped inside?
    The doors do not have a locking mechanism. If the child impedes the door from opening by leaning up against it or blocking the track, the doors can be removed within seconds by lifting, tilting, and pulling them out.
  • Will my child get enough air?
    The pod is not airtight and has four fans that work through holes in the structure for ventilation—two blowing in, two blowing out. With added HEPA filters (optional), this means the child is always being provided with fresh, clean air.
  • Is the bed soundproof?
    The bed is not entirely soundproof, but it does reduce and muffle sound substantially when the doors are properly installed and closed. With the Bluetooth speakers, users are able to pipe in white noise or other soothing sounds to further reduce noise from outside. The only way to make the bed entirely soundproof is to make it air-proof as well, but we've opted for airflow for safety purposes.
  • What is the bed made out of?
    Every zPod is made from a thick, durable, molded plastic (resin). It is manufactured with the highest quality standards here in the USA by our partner LINDAR corporation in Baxter, Minnesota.
  • Do we offer payment plans?
    Yes! Contact our head of sales, Keegan Good, at keegan@zpodsforsleep.com to discuss different types of payment plans that can support the purchase of your zPods® bed.
  • Will my insurance or Medicaid cover a zPods® bed?
    We are diligently pursuing coverage through Medicaid, health insurance, and state agencies. It's a long process, but we're determined to make our beds as accessible as possible. We've succeeded to some degree with state programs in CA, KS, MA, MN, MO, and OH and are closing in on several other states. As for insurance coverage, it’s difficult to say how successful our efforts will be before we’ve done clinical trials (which is something we're DEFINITELY working on). If you'd like to be a part of getting the bed funded in your state, please let us know. Every success that we've achieved with getting the beds covered has been because of hard-working parents like you.
  • Does it come with a television? How do I install one?
    We will sell you a television separately, if desired. Recommended screen size ranges from 18 to 28 inches. Please contact us for installation instructions and troubleshooting.
  • How hard it it to put together?
    Not very hard! It takes 2 people roughly 30 to 45 minutes to put together the zPods® Gen 2 Single, and the zPods® Gen 2 Double can be assembled in a little more than an hour. We provide detailed instructions and are available by phone or video chat to walk you through it if you like.
  • Can I get it the bed in different colors?
    Although our current model variations are mostly limited to the stickers our child have decorated their beds with, we will soon have some more choices on door colors. Stay tuned for updates!
  • How do I clean the pod?
    We recommend removing the doors first for easy access to the interior. We find it easiest to start by vacuuming out bits of things the kids inevitably sneak into their beds (e.g., cookie crumbs, crayons, etc.). If surfaces need further treatment, you can use baby wipes, a general surface cleaner, or a melamine foam scrubby. Glass cleaner on the mirror works well. Overall, the bed easy to keep clean.
  • Can adults fit?
    Absolutely! The length of the bed in the interior is 6 feet, 5 inches. Which means, unless you are taller than 6 feet, 5 inches, you will fit just fine.
  • What if it doesn’t work out for me?
    We have a 100 day cash-back guarantee. Click on the link at the top of the page to learn more.
  • How many fans come in the zPods Gen 2 Single?
    2 fans.
  • How many fans come in the zPods Gen 2 Double?
    4 fans. 2 fans on the bottom bunk and 2 fans on the top bunk.

 

Do you have a question you don't see answered here?

 

We're excited to answer any questions you have! If you would like to learn more about the experience of other parents, feel free to click below.

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